Terms & Conditions
Last updated: January 2025
1. Services
Cupping Therapy — Hijama Specialists provides Hijama (wet cupping), dry cupping, and massage therapy services. All services are provided by qualified, certified practitioners using appropriate clinical protocols.
2. Booking & Cancellations
By booking an appointment, you agree to the following:
- Appointments must be cancelled with a minimum of 24 hours' notice.
- Cancellations with less than 24 hours' notice may be subject to a cancellation fee of 50% of the treatment cost.
- We reserve the right to cancel appointments where we determine treatment is not appropriate or safe.
- If you are more than 15 minutes late, we may need to reschedule your appointment.
3. Health Disclosure
You are required to disclose all relevant health conditions, medications, and medical history before treatment. Failure to do so may result in treatment being withheld or may affect your safety. We cannot be held liable for adverse outcomes arising from undisclosed health conditions.
4. Complementary Therapy Disclaimer
Our services are complementary therapies and are not a substitute for professional medical diagnosis or treatment. We do not diagnose medical conditions. If you have or suspect you have a medical condition, please consult your GP. Always continue prescribed medical treatments alongside complementary therapy unless advised otherwise by your doctor.
5. Consent
By proceeding with treatment, you confirm that you have read and understood the nature of the treatment, its risks and benefits, and give your informed consent. You may withdraw consent at any time during treatment.
6. Liability
While we take every precaution to ensure safe treatment, minor side effects including temporary soreness, bruising-like marks, or mild fatigue may occur following treatment. These are normal responses. We carry full professional liability insurance. Our liability is limited to the cost of the treatment session in question.
7. Pricing
Prices are confirmed at the time of booking. We reserve the right to change our prices with reasonable notice. Payment is due at the time of treatment unless otherwise agreed.
8. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact
For any queries regarding these terms, please contact us on 07523 776422.